§ 12 of the terms and conditions: cancellation policy for distance contracts -
Beginning of the right of withdrawal -
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not a carrier has taken possession of the last goods or the last partial shipment.
In order to exercise your right of withdrawal, you must send a clear message to us (SchokoBedarf GmbH, Taube Bünte 21, 29308 Winsen / Aller, phone: 0049 5143/66 90 517, fax: 0049 5143/66 90 518, email: firstname.lastname@example.org) Declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not mandatory.
In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
-- End of revocation -
Sample cancellation policy
Taube Bünte 21
29308 Winsen / Aller
by fax: 0049 5143/66 90 518
by email: email@example.com
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this is communicated on paper)
- Date ___________
(*) Delete where inapplicable.
Entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law have no right of withdrawal.